Choose your call time
Plans include a monthly call-minute balance and chat-message allowance. Hold music included.
Early access: no card currently needed to switch plansFree
Sidekick
Chat with Ben
Max 40 chat messages / month
Prepare your case with Ben and review how the conversation could go.
- Chat with Ben to build your case
- Pre-flight case and safety check
- 40 chat messages a month
- Case history and outcome summaries
- Upgrade any time to let Ben call
Starter
Hero
60 call minutes
Max 180 chat messages / month
A practical starting point for occasional customer-service calls.
- 60 call minutes a month
- Live transcript when a call connects
- Send notes to Ben mid-call
- Step in with your own voice
Pro
Super
150 call minutes
Max 450 chat messages / month
For customers with more conversations to manage each month.
- 150 call minutes a month
- Everything in Starter
- Case history & outcome summaries
Max
Legend
300 call minutes
Max 900 chat messages / month
The largest monthly call allowance for active use.
- 300 call minutes a month
- Everything in Pro
- Biggest monthly call allowance
Minutes and chat messages refresh monthly. Unfinished calls that never connect are never charged. Each call is capped at 180 minutes for safety.
Things people ask
How does Ben stay within scope?+
Ben calls published business/customer-service numbers, or an employee's personal/mobile number only when you attest that they gave prior consent, at your explicit instruction and about your own account. Before discussing the case, he identifies himself as an AI and asks the person who answers for permission to record and transcribe. SuperBen is not a law firm, does not give legal advice, and cannot guarantee a particular outcome.
Does the company know they're talking to an AI?+
Always. Ben identifies himself as an AI assistant calling on your behalf, then asks for explicit permission to record and transcribe before discussing your case.
What are call minutes?+
Your plan gives you a monthly balance of minutes Ben can spend on the phone - hold music included, sadly. Minutes refresh each month. If a call doesn't connect, you're not charged a thing.
Can I take over the call myself?+
Yes. At any moment you can press Step In. Ben is isolated and recording/transcription pause while you handle anything private; he resumes only when you explicitly hand the call back.
Can Ben agree to a settlement or change my account?+
No. Ben may ask questions, dispute charges using the facts you supplied, request refunds, gather information and negotiate non-binding options. You must personally take over to accept a settlement, buy something, change or cancel a plan, authorize payment, create debt or make any other binding commitment.
Should I share passwords or payment details?+
No. Never send full card or bank numbers, passwords, PINs, one-time codes, security answers or health information. Ben pauses for a private takeover if the business needs you to complete verification.
What can't Ben help with?+
Anything legal (courts, police, solicitors), medical, emergencies, government agencies, debt collection, or requests that do not relate to your own account. A safety check reviews every case before Ben will dial.
Do I need to give card details?+
Not currently. During early access, plans are available without card details. Plan availability and terms may change, so check the current plan information before switching.